Manage With Corporate Content Management
Corporate Content Management includes capturing structured and unstructured content produced throughout the company, storing that content, processing it into information, relaying that information to those who need it for decision support, and finally transferring it to long-term storage for preservation until it can be safely removed. from the system.
Enterprise Content Management seeks to prevent duplication of functions and redundancy in the use of typical resources where each department and function uses a special, stand-alone system.
Previous articles identified the components of capture, storage and preservation, and shipping. This article explores the “management” component that works on other components to achieve the desired results.
This management component manages content capture, processing and transformation, and delivery of information. This uses a database and an access authorization system to do this. It also attends the final filing and deletion functions.
Management Component Elements
Document Management: Document management involves:
-> Check-out / Check-in facilities for working with content,
-> Version control to make different versions of the same content available to users,
-> Search and retrieve facilities to find and access information needed, and
-> Viewing facilities to see information in an overview and other types of displays
Collaborative Management: Collaborative management involves providing facilities that allow working together. These facilities include:
-> Use a common database
-> Design workflow procedures for more than one person to work on documents and processes
-> Provides facilities such as whiteboards and video conferences that allow a number of people to hold discussions from different locations, and also add files and notes for references and actions
-> Provides facilities for administrative tasks such as scheduling appointments
Web Content Management (WCM): Enterprise content management systems usually include a web portal with interactive facilities available for employees, customers, suppliers and business partners. This means that web content management has become part of ECM.
WCM usually allows users to create content even if they don’t have HTML and other programming skills. WCM includes facilities for:
-> Create and edit content
-> Make editorial reviews and modifications if necessary before publishing content
-> Receive content in various formats and convert to standard formats
-> Publish content
-> Personalize page views by users to meet their needs and preferences
-> Separating public and non-public content and restricting access to the latter
Archive Management: Dealing with logic to achieve the purpose of storage, archiving and deletion. Procedures and functions were developed to:
-> filing and indexing system
-> Schedule of retention and deletion
-> Protection of sensitive and confidential data
-> Document and retrieve metadata information
Workflow and Business Process Management: Workflows can be along the standard or custom sequences specified by the user. Workflow objectives are achieved through workflow machines that control the flow and workflow solutions with autonomous clients.
Managing workflows involves planning, taking, processing, sending, administration through delegation, deadlines, monitoring and reminders, and documenting the process.
Business process management seeks to integrate different workflows and applications into integrated business processes. It also involves generating business intelligence by mining a data warehouse.
The Enterprise Content Management component seeks to integrate all other components into an integrated process that helps achieve business results.
It combines various scientific and technological disciplines such as Document Management, Collaborative Management, Web Content Management, Archive Management, Workflow Management, and Business Process Management.